Privacy Policy

1. Introduction

We (“we”, “our”, or “the Company”) operate the Partner App to enable approved retailers and vendors to list products, manage inventory, and conduct business on our platform. This policy explains what information we collect from partner users, how we use it, and how we protect it.

2. Information We Collect

We may collect the following types of information when you use the Partner App:

Account & identity

• Name, email address, and phone number
• Business name, business type, and registration details (e.g. GSTIN, MSME)
• Profile and login credentials

Business & product data

• Product listings (titles, descriptions, images, prices, categories)
• Inventory and order-related data
• Address and location information for your business

Device & usage

• Device type, operating system, and unique identifiers
• App usage data, crash reports, and performance data
• IP address and approximate location when using the App

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve the Partner App and our marketplace
• Verify your identity and business details for onboarding
• Display your product listings to buyers on our platform
• Process orders, payments, and support related to your listings
• Send you important updates, notifications, and support messages
• Comply with legal obligations and enforce our terms
• Analyze usage to improve the App and prevent fraud

4. Data Sharing & Disclosure

We may share your information only in the following circumstances:

• Buyers and marketplace: Your business name, product listings, and relevant details are shown to buyers on our marketplace as necessary to complete transactions.
• Service providers: We may use trusted third parties (e.g. cloud hosting, analytics, payment processors) who process data on our behalf under strict agreements.
• Legal requirements: We may disclose data if required by law, court order, or to protect our rights, safety, or property.
• With your consent: We may share data for other purposes when you have given explicit consent.

We do not sell your personal information to third parties for their marketing purposes.

5. Data Retention

We retain your information for as long as your partner account is active and as needed to provide the App and comply with legal, tax, or regulatory requirements. After account closure, we may retain certain data for a limited period for legitimate business or legal purposes.

6. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Communication with the App may be encrypted (e.g. HTTPS). You are responsible for keeping your login credentials secure.

7. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data, subject to legal exceptions
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us using the details in the “Contact Us” section below.

8. Children’s Privacy

The Partner App is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy in the App and/or by email or in-app notification. The “Last updated” date at the top reflects the latest revision. Continued use of the App after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

• info@zraders.com
• +91 7500669222
• Contact page